use Gym Direct for all my fitness needs as I feel that they have the three key
essentials for an online fitness equipment retailer, great quality equipment at
low prices, low cost delivery and great customer service. Gym Direct sell
commercial quality equipment at home gym prices. The free weight gym, weight
bench and weights I purchased are as solid, sturdy and durable as anything you
would see at a commercial gym, without the commercial price tag. In addition to
this, the cost of shipping is so low that the delivery fee was less than what it
would have cost in petrol for the two and a half hour round trip if I had
chosen the pickup option. The guys at Gym Direct understand that a happy
customer is a customer that they will see again, and the quality of service
provided by them both before and after sales meant that they will certainly be
getting some repeat business from this customer.
Ian Graham (NSW)_23/02/2010
Our facility has just purchased 3 of the HPRSP
Commercial Power Rack. These have been a great addition to our gym, saving space
and very sturdy construction. Gym direct provided a quick turn around,
competitve prices and follow up to see if we were happy with our purchase.
Martyn Girvan (Apollo Gym)
I haven't had a chance to send you an email but I
really just had to let you know how impressed I am with your
Firstly your website is very user friendly and clearly shows your equipment to be very good quality and at an excellent
Secondly the follow up service after the order is
placed is outstanding and the shipping costs are awesome!
Thirdly how ridiculously fast can you
guys send an item! I ordered on a Monday afternoon for delivery to Melbourne and
received it Wednesday afternoon! I have had companies 30km away that are unable
to deliver for up to a week!
Setting up the machine was a breeze, and
I was concerned that it would not be sturdy enough or do as the website had
promised, but the machine is awesome! I am so very happy with my entire
experience! More often than not when I buy things, they either do not do as
promised do not last and the service is a joke, but I have not stopped bragging
about how good you guys are!
Thank you again!!
The equipment you sent a couple of weeks ago is exactly what I wanted. Thank you so much for your professionalism. I will be dealing only with you from now on, no one else comes close.
DJ Stubbs (TAS)
I just wanted to thank you for the excellent service I have received from Gym Direct. with regards to my order.
It has been nothing but a pleasurable experience dealing with you and I am more than happy with my purchase.
The delivery was within the specified timeframe and delivery instructions were followed.
I will definitely be purchasing more from gym direct in the future and have passed on your Info to other people I know looking for fitness equipment.
I work in retail/customer service and know how difficult it can be and I know good service when I get it. I also know that more often than not yopu only hear back from complaints not satisfied customers, so thought I would let you know about my good experience.
My Purchase from Gym Direct was one of the most pleasurable buying experiences I have ever had , Your help with selecting equipment that would suit ME and the great value for money you offer makes me compelled to refer everyone I meet that is in the market for Gym Equipment.
The Product is great and is of commercial standard , the delivery was quick and hassle free .
the fact I was purchasing equipment over the internet in excess of $8000 made me a little nervous however Lilly and the team made me feel very comfortable and I definitely got great value .
Feel free to contact me if you have any questions
Gym Direct has a large quality selection of fitness equipment. Their team is friendly and their service is fast and reliable!
I spent a lot of time researching gym equipment at various retail stores (Orbit, Sports Authority etc) however nothing compared to the range and value offered by Gymdirect (even after factoring in freight to W.A). All facets of the customer experience were satisfied from the prompt quotes, invoices and emails to the notification of expected deliver times. The final product arrived promptly with the same quality as any gym I have experienced over the past 25 years. Congratulations on a well planned and executed business model focussing on customer service and product quality at industry competitive prices.
With a decision made to purchase equipment for our small workplace gym I searched around for the best deals. Randomly I came across Gymdirect. Their prices where the cheapest around and equipment seemed of good quality. We placed our initial order and it literally arrived overnight. For the price, the equipment is of excellent standard. The service I received from Lily was second to none. Always very friendly, helpful and informative. I would recommend Gymdirect to anyone who asks and I myself will use them again later when setting up my home gym. Its to improve on a good thing, but if they do, the only people that will lose is the competitioncompany were fantastic to deal with (I've had some nightmares with equipment suppliers over the internet), and I h.
I've been meaning to thank you for the prompt delivery of all the equipment. Everything has been assembled for a few months and is working well.
Thank you again!!! You and your ave referred clients to your website when they've asked for reputable dealers. I hope I can help you out, just as you have for me!
Thanks again, and no doubt I'll be in touch when I'm ready for more equipment, or to upgrade.